CRISIS MANAGEMENT & CONTINGENCY PLANNING
The prime purpose of comprehensive security planning is to reduce exposure to loss in a cost effective and practical manner. In addition all commercial organisations should develop contingency plans, appropriate to their operations, to facilitate a rapid and controlled response to a serious incident should one occur.
Pinkerton consultants have considerable experience in preparing, auditing and testing contingency plans and in providing advice and investigation services in the event of a serious incident occurring.
Our areas of expertise include the following:
CRISIS MANAGEMENT PLANNING
The development of a corporate crisis management strategy for senior managers at head office and subsidiary levels to ensure that a rapid, professional and co-ordinated response to a serious incident is achieved. This includes the preparation of crisis management manuals and techniques for handling enquiries from the media and the public.
SPECIFIC CONTINGENCY PLANS
We design individual plans to handle the following:
- Product recall
- Expatriate evacuation
- Site disaster
- Computer and communications failure
- Extortion
- Kidnap and ransom
- Bomb threat
- Security procedures
BUSINESS RECOVERY AND CONTINUATION
We prepare detailed plans to ensure a business can continue to function following a serious site-related disaster.
REHEARSAL AND TRAINING
We design and conduct simulation exercises to test and rehearse crisis management and related plans which are relevant to a client’s business.
MEDIA TRAINING
We arrange for the training of support staff to handle enquiries from the media and public, negotiator training and security awareness training.
INCIDENT RESPONSE
When an incident occurs, we provide practical advice to crisis management teams, conduct liaison with third parties involved, investigate the cause of the problem, provide additional security support and co-ordinate the preparation of the post incident report.
